Shipping Policy

Shipping Policy

At SparesWorld, we’re committed to getting your automotive parts and accessories to you quickly and efficiently. Here’s everything you need to know about our shipping policy:

1. Shipping Times

• Processing Time: Orders are processed within 1 business day of receipt. You will receive a confirmation email with tracking details once your order has shipped.
• Delivery Time: Items are typically delivered within 1 to 7 business days from the shipping date. Delivery times may vary depending on your location and any unforeseen delays.

2. Shipping Methods

• Standard Shipping: We offer reliable standard shipping services. Delivery times can vary based on your location and the shipping carrier used.
• Expedited Shipping: If you need your order faster, we provide expedited shipping options at checkout for quicker delivery.

3. Shipping Costs

• Standard Shipping: Shipping costs are calculated based on the weight of your order and your delivery location. The cost will be displayed at checkout.
• Free Shipping: Enjoy free standard shipping on orders over $ 200 This offer is applicable to selected regions.

4. Delivery Areas

• Coverage: We deliver across Africa. For remote or underserved areas, delivery times may be longer. If your location is outside our delivery area, we will contact you to discuss alternative options.

5. Order Tracking

• Tracking: Once your order has shipped, you will receive a tracking number via email. Use this number to track your shipment online and stay updated on its delivery status.

6. Delivery Issues

• Missing or Delayed Orders: If your order does not arrive within the estimated delivery time, please contact our customer service team for assistance. We’ll help resolve any issues and ensure your order reaches you.
• Incorrect or Damaged Items: In the rare event that you receive incorrect or damaged items, please contact us within 48 hours of receipt. We’ll arrange for a replacement or refund as needed.

7. Customer Service

• Contact Us: For any shipping-related inquiries, please reach out to our customer service team at info@sparesworld.co.ke or via our website’s contact form. We’re here to assist you and ensure your shopping experience is smooth and satisfactory.

Thank you for shopping at SparesWorld! We appreciate your business and are dedicated to delivering your automotive parts and accessories quickly and safely.

- The SparesWorld Team

 

 UAE To: - 

 Nigeria,  Kenya, Tanzania, Ghana (5-7 days)

 Botswana,  Uganda, South Africa, Lesotho (5-7 days)

 Rwanda,  DRC,  Namibia, Mozambique  (5-7 days)

 

 Kenya To;

Uganda, Tanzania, DRC,  Rwanda (2 days)