Legal

Legal Information

Welcome to SparesWorld! Please review the following legal information carefully. By using our eCommerce platform, you agree to abide by these terms and conditions.

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1. Terms of Service

1.1 Acceptance of Terms

By accessing or using SparesWorld.co.ke, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1.2 Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on our website. Your continued use of the site following the posting of changes constitutes acceptance of those changes.

2. Privacy Policy

2.1 Collection of Information

We collect personal information such as your name, email address, shipping address, and payment information to process orders and enhance your shopping experience. 

2.2 Use of Information

Your information is used to process transactions, provide customer support, and send promotional materials if you opt-in. We do not sell or rent your personal information to third parties.

2.3 Data Security

We employ reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

2.4 Cookies

Our website uses cookies to improve user experience. Cookies are small data files stored on your device that help us understand your preferences and enhance functionality

3. Shipping and Delivery

3.1 Shipping Policy

Refer to our Shipping Policy for information on shipping times, costs, and delivery areas. Delivery times are estimates and may vary based on factors beyond our control.

3.2 Delivery Issues

If you experience any issues with your delivery, including delays or missing items, please contact our customer service team for resolution.

 

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4. Returns and Refunds

4.1 Return Policy

We accept returns on eligible items within [insert number] days of receipt. Items must be returned in their original condition and packaging. For detailed return instructions, please refer to our Returns Policy.

4.2 Refunds

Refunds will be processed to the original payment method once the returned item is received and inspected. Please allow additional time for processing.

 

5. Intellectual Property

5.1 Ownership

All content on SparesWorld.co.ke, including text, graphics, logos, and images, is the property of SparesWorld or its content suppliers and is protected by intellectual property laws.

5.2 Restrictions

You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.

 

6. Limitation of Liability

6.1 Disclaimer

SparesWorld makes no warranties or representations regarding the accuracy or completeness of the content on our website. The site and its content are provided "as is" without any warranties of any kind.

6.2 Limitation of Liability

In no event shall SparesWorld be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.

7. Governing Law

7.1 Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Kenya.

 

8. Contact Information

8.1 Customer Service

For any questions or concerns regarding these Terms of Service, Privacy Policy, or any other aspect of our website, please contact us at:

 

- Email: info@sparesworld.co.ke

-Whatsapp : +254112544382

- Address: Maralal Oasis, Rose avenue, Nairobi. Kenya

 

8.2 Feedback

We value your feedback and are committed to resolving any issues to ensure your satisfaction.

 

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Thank you for choosing SparesWorld. We appreciate your business and are dedicated to providing you with high-quality automotive parts and exceptional customer service.